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Frequently Asked Questions
How quickly can I expect a response?
We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, please call us directly.
Do you offer phone support?
Yes, our phone support is available Monday-Friday, 9am-6pm EST. You can reach us at +1 (929) 235-2994.
Can I schedule a demo of your platform?
Absolutely! We offer personalized demos for interested restaurants. Fill out the contact form and select "Partnership Opportunity" as the subject.
Do you provide training for new customers?
Yes, all new customers receive comprehensive onboarding and training as part of their setup process.
What if I need technical support outside business hours?
Our knowledge base is available 24/7, and premium support customers have access to emergency technical support.
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